DELIVERY & COLLECTION INFORMATION
DELIVERY PRICES
Collection in Store - Free
UK
Standard UPS Delivery - 2 to 4 Business Days
0-10kg - £6.99
11-20kg - £7.99
21-35kg - £8.99
26-30kg - £13.99
31-70kg - £18.99
Ireland, Belgium, Luxembourg, Netherlands
Standard UPS Delivery - 2 to 4 Business Days
0-10kg - £15.99
11kg - £16.99
12kg - £17.99
13kg - £18.99
14kg - £19.99
Rest Of World
Standard UPS Delivery - 2 to 4 Business Days
0-10kg - £15.99
DELIVERY INFORMATION
The Snug cannot accept liability if you fail to receive your order due to the following circumstances:
A change of delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.
The item is accepted by a reception or concierge service at your chosen delivery address, that is subsequently lost or stolen. This would need to be taken up with the company or person/s signing for, or accepting the delivery on your behalf.
Please note the Snug will not be responsible for any additional charges related to customs clearance, import duty or taxes
COLLECTION FROM SNUG
Orders are usually available for collection within 2 working days. This delivery method can be selected during the online checkout process.
Once your order is ready for collection an email will be sent to notify you. Please bring a copy of the notification email and a form of photo ID with you on collection. If someone else is collecting on your behalf then they will need the email and a form of ID of the person who placed the order.
Orders will be held for 14 days, after which they will be returned to the Snug warehouse and a refund processed.